Route Delivery
XMC allows you to complete more delivery stops, with better accuracy, fewer disputes, and improved driver accountability, saving you money on labor and transportation costs. Customer relations are also improved because better route planning translates to improved on-time time delivery.
Delivery Excellence
Drivers can view customer stop order and access turn-by-turn directions to reach the customer. Record service times, modify and confirm delivery quantities with reason codes, record payments, initiate returns, or receive items against RMAs and more.
Proof of Delivery
Capture electronic signature, unlimited photos, write notes for the back office, and print delivery tickets. On to the next stop!
Order and Load Management
Regardless of how orders are placed; ecommerce, EDI, Pre Sale reps, CSRs, Tele-sales, XMC provides powerful route planning and order dispatch capabilities. XMC’s intuitive control panel allows you to create well balanced loads, monitoring estimated weights, pallet counts and delivery sequence.
Route Preparation
View your planned stop orders using XMC’s interactive geographical/map view before assigning to drivers. Use automated dispatch for drivers who frequently deliver to the same routes and territories. Optimize routes as needed or choose automated Route Optimization, allowing artificial intelligence to design your route plan based on specific parameters such as destination address, customer time window, geolocation, as well as current or expected traffic.
Warehouse Check out
XMC provides many useful methods to check out of the warehouse. Drivers can simply refresh the app to receive today's deliveries, or you can more formally require both warehouse and driver personnel to sign off confirming items and quantities leaving the warehouse.
Warehouse Check in
Returned items are identified by reason codes (customer reject, damaged, no room, missed stop) to facilitate put-away. Drivers and the warehouse team can view inventory reconciliations and comments on any variances.
Route Accounting
Completed deliveries including P.O.D. details automatically appear in the ERP. Transactions are synched automatically, or individually or in batch, however you choose. Transactions, including payments, in the ERP are reviewed and posted by you. Daily Route Settlement reports are available on the driver device, and for you in the XMC management console.
Warehouse Automation
Picking, loading, unloading, put away.
Routing and Logistics
Optimize and plan routes, dispatch delivery orders.
Route Accounting
Product and payment reconciliations by warehouse and driver.
Mobile Intelligence
Daily sales planning, alerts, reports, dashboards.
Payments
Credit cart (Paya), C.O.D., check, on account.
ERP Integration
Unbelievably flexible web services API, full posting control
Survey App
Merchandising, planograms, competitive intel, customer behaviors, vehicle compliance and safety.
Assets and Equipment
Drop off, placement, pick up, repair, tracking.
Education and Training
Use XMC as a training and education hub. Share PDFs, Powerpoints, Word, Excel docs. Use surveys to build new product quizzes for your sales team. (they work!)
Tasks and Smart Memos
Assign critical and route tasks for your field reps. Use smart memos to guide transactional steps with remarkable precision.
Photo Tags
Photos enabled transactions and surveys. Create your own tags too.
No-code Customizations
Pass your ERP's custom data easily enabling personalized info requirements of any nature. Or create mobile-only attributes. No coding required.
Printing and Emailing
Support for Apple AirPrint and Bluetooth printing options, Email transaction receipts from mobile, or utilize standard Sage paperless functions
Deployment
Install and maintain confidently in your own server environment or secure in a private cloud.
Scanning Bar Codes
Scan on and off the truck, even right to the customer shelves. Even Lot and Serialized items. Simply use the built-in camera, or rugged sled options available.
Let's Get Started
Our industry experts are ready to help accelerate your business forward, keep your customers happy. We're excited to partner with you on this journey!
