XMC (xkzero Mobile Commerce) provides specific operational efficiencies to route delivery operations, including proof of delivery. These efficiencies translate into savings of both time and money for organizations.
If you are considering using XMC to capture proof of delivery, and to make that part of your overall ERP solution, it helps to understand how to cost-justify the investment in new technology.
POD Systems Create Tangible Benefits
There are a number of concrete, measurable, and immediate benefits to implementing XMC for proof of delivery. These include 1) reduced costs, 2) improved efficiency, and 3) enhanced customer service.
Reduced costs
XMC helps you reduce costs in a number of ways including, elimination of paperwork, reduced disputes, and improved time management.
Paperwork can be eliminated or reduced with XMC, removing the need for physical paper, office printers and scanners, storage cabinets, and filing costs.
With XMC you can either eliminate or quickly resolve any disputes related to delivery, leading to fewer customer complaints and associated costs.
XMC also frees up time for both drivers and office staff by automating tasks and more efficient data capture.
Improved efficiency
Drivers will be more productive with XMC by streamlining delivery processes and eliminating paperwork.
You’ll also benefit from enhanced tracking and visibility. With XMC, you’ll have accelerated tracking of deliveries, improved route optimization, and faster responses to customer inquiries.
XMC will also help you allocate resources better. Analyze delivery patterns, driver behaviors, and easily account for inventory variances.
Enhanced customer service
XMC can help increase customer satisfaction, reduce time on the telephone, and improve customer loyalty.
Accurate and timely delivery – and delivery information with prompt responses to customer inquiries, can significantly improve customer service.
When implemented, XMC can reduce the number of customer service calls, freeing up resources.
Positive customer experience resulting from improved delivery services can lead to increased customer loyalty.
More about XMC and Proof of Delivery
If you would like to learn more about the Proof of Delivery capabilities available with XMC, click here! https://www.xmcerp.com/solutions/by-feature/proof-of-delivery/
